Microsoft Password Reset Process

What You Can Do: Use the Microsoft portal or contact IT.

Solution 1: Use Self-Service Reset Steps to Do It:

Visit https://passwordreset.microsoftonline.com
Enter your work email and solve the captcha.
Verify identity and set a new password. Result: You should be able to log in with the new password.

Solution 2: Contact IT for Reset Steps to Do It:

Reach out to the IT team.
Provide your email ID for verification.
Use the temporary password or reset link they send. Result: Access restored after updating the password.