Startup Issues
Laptop Not Turning On
What You Can Do: Check power and display, and perform a basic reset.
Solution 1: Basic Power Reset Steps to Do It:
- Disconnect the charger.
- Press and hold the power button for 10-15 seconds.
- Wait 30 seconds, then reconnect the charger.
- Press the power button to try turning it on. Result: Laptop should power on normally.
If not, contact your IT team.
Solution 2: Check for Indicator Lights or Sounds. Steps to Do It:
- Plug in the charger and look for any charging indicator light.
- Check for fan noise or keyboard backlight.
- Try connecting to an external monitor. Result: Any sign of power or display confirms partial activity.
If nothing responds, contact your IT team.